The first step in making the right decision is in gathering evidence. Data collection is a key service that we offer for insurance companies. Data collection is done in a systematic manner, using high quality tools, that have been expertly designed to achieve the intended objectives. Collecting data can be a complex and engaging process but we do it with passion, because it forms the foundation of other decisions or actions in the organization. We are experienced in collecting both qualitative and quantitative data, using a variety of tools and techniques. Some of the data collection tools and techniques we use include the following:
- Questionnaires such as open and closed ended questionnaires.
- Interviews such as computer aided telephone interviews, face to face interviews, web interviews, mobile aided personal interviews
- Focus groups